Shan E Punjab
About
Grocery, Indian
Price Range : Under $10 ($)
Location
Adress: 4741 W Shaw Ave Ste 110, Fresno, CA 93722
Phone: (559) 237-4000
Work Hours
Business info
- list_altTakes ReservationsNo
- directions_carDeliveryNo
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForBrunch, Lunch
- directions_bikeBike ParkingYes
- accessibilityGood for KidsYes
- groupGood for GroupsNo
- insert_emoticonAmbienceCasual
- volume_upNoise LevelQuiet
- local_barAlcoholNo
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiNo
- tvHas TVYes
Reviews
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C C.
The grocery store is a grocery store with a good variety but I am writing about the amazing food. Dont expect a restaurant but you order yourself and sit in their small seating area and enjoy. It was delicious. The foot traffic was constant so obviously a popular spot with the locals.
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Nikki V.
I wanted something nearby my work and Indian food so decided to come here. It's a lil hidden on the corner lot of Shaw and golden state next to the storage buildings.
While entering you can order your food up front and proceed to the dining area towards the back of the store where seats and tables are available for you to sit and wait for your food.
I ordered the butter chicken, 2 nam garlic bread and 1 side of rice. As I'm waiting, I do recall the guy up front didn't ask me if I wanted spicy or mild after reading previous posts. So if you want it spicy make sure to tell him. The communication isn't quit there and if your not familiar with Indian food, it doesn't make it any better. I've been waiting since 3:20 and it's not 3:47 and my food is still not ready. I can overhear the customer sitting next to me saying "it's taking so long". I just spoke with her rn she said she has been waiting for 40 MINUTES! this is also her first time but 40 minutes are you kidding me?! They quoted us both 25 mins.
After talking to her, she has gone up to get her refund. I decided to go up as well after seeing A CUSTOMER THAT HAD JUST CAME IN AND SAT DOWN AND GOT HIS FOOD BEFORE MINES. WOW! ARE YOU SERIOUS!
After waiting 40 mins I finally got my food and my lunch has ended. The food overall is good/okay but the customer service and wait is just bad. THEY WEREN'T EVEN BUSY. I'm not coming back. -
Veronica S.
CUSTOMER SERVICE SHOULD BE EQUAL TO ALL CUSTOMERS.
Ok I will say their food is good but the service is horrible. We walked in and ordered our food, paid, told it would be 20-25 mins, and sat down. I am not one to usually think this way but we have been here for over 40 mins, still waiting. When we placed our order there was no one inside no phone calls placing to go orders either (those began 10 mins after we sat down) however, everyone else who came in after us are being served. Three different tables were given their food, not including the to go orders being handed out, and we are still waiting.
(Currently writing as we are leaving)
Service is ridiculous and there was no explanation as to why everyone else was being served before us. Even when they handed me my they kept asked if I had already paid, in a tone that was extremely rude. I refuse to go back, I doubt they will care, and the people I took with me will also not be returning nor recommending this place.
If you want to get ignored or treated as if are a second class citizen this place is perfect. -
Izzy K.
Horrible. I ordered on the phone for naan and jelebi, got there at 5 and it wasn't ready. Im still here and it's 5:40. I have a party that starts in an hour. Worst service.
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Lilly S.
My family was been coming here for a while and we love the food, however, service could use help. I personally work in the customer service industry and never have a hard time ordering but the rest of my family are always misunderstood and the people at the front don't speak English clearly so there is a lot of miscommunication. Also, the wait times are out of hand. They always give an estimate around 20-40 minutes but actually take at least an hour or more. Good food, bad service. Your call!